Effective as of October 1, 2019
1 DEFINITION OF PERSONAL INFORMATION
Personal Information means any information relating to an identified or identifiable physical person. Personal Information does not include data derived from Personal Information that has been aggregated such as to prevent the identification of a particular physical person. Such information is not subject to the restrictions and limitations found herein.
2 COLLECTION OF PERSONAL INFORMATION
When you install and use the Application, certain Personal Information about you is collected as required (mandatory information) or practical (optional information) for the Application to work properly and to fulfill its purpose, including the provision of goods and/or services purchasable via the Application. Such information includes:
● Name and contact details;
● Shipping and billing details, including payment information;
● Order details;
If you create an account in the Application, we will collect information as mentioned during the account creation process for the purposes of identification and protection of your account.
3 USE OF PERSONAL INFORMATION
We use Personal Information strictly for the purposes disclosed herein or at the time of collection. Notably, we may use Personal Information to:
• Provide the Application and goods and/or services purchasable via the Application;
• Invoice you and process payments;
• Communicate with you;
• Provide you with information or advertising relating to our products or services, in compliance with applicable commercial electronic messages legislation;
• Handle complaints and refunds, if any;
• For business analytics purposes in order to better understand the needs and preferences of our customers and improve our services accordingly;
• Any other use as we may indicate to you at the time of collection or to which you agree afterward.
4 COMMUNICATION AND STORAGE OF PERSONAL INFORMATION
• To physical or electronic mail service providers, to communicate with you;
We may also disclose Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant, a court order or any other lawful request for information we may receive, or to otherwise protect our rights should you breach your obligations toward us.
4.1 Storage and Other Jurisdictions Personal Information we collect may be transferred to servers outside Canada and stored there, including in Europe, the United States and Japan. In such cases, Personal Information is subject to local law and may be disclosed to governmental authorities pursuant to a legal order made in such other jurisdictions.
5 PROTECTION OF PERSONAL INFORMATION
We undertake to use the appropriate level of organizational, administrative, physical and technical measures, based on industry standards, in order to protect Personal Information from accidental, unauthorized and unlawful destruction, loss, alteration, disclosure or access. We also require third parties with whom we share your Personal Information to do the same. Notwithstanding the above, please note that no means of data transmission or storage is infallible. Therefore, while we can guarantee our efforts, we cannot guarantee that the confidentiality, integrity and availability of the information will never be compromised.
6 RETENTION OF PERSONAL INFORMATION
We will retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, to comply with the law or to protect our rights. Thereafter, this information is anonymized or securely destroyed. Should you delete your account, please note that we may retain your information as required for legal, fiscal and accounting purposes, or as required to assist us in the enforcement of this Policy and any other terms and conditions applicable to the Application.
7 ACCESS TO PERSONAL INFORMATION AND RELATED RIGHTS
In accordance with applicable law, you have the right to access the Personal Information we have about you and to require that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information provided below.